Terms & Conditions

1. Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

• These terms apply to all users and clients
• Use of our services constitutes acceptance
• Terms are effective immediately upon access

2. Service Description

Website Development Services

• Portfolio Websites: Professional portfolio sites starting at ₹799
• E-commerce Solutions: Online stores and shopping platforms from ₹1,500
• Booking Systems: Appointment and reservation systems from ₹2,499
• Custom Development: Tailored solutions based on requirements

Included Services

• Professional website design and development
• Mobile-responsive design
• SSL certificate installation
• Basic SEO optimization
• 1 year hosting included
• Monthly maintenance and support

3. Project Process

Initial Consultation

• Free consultation via WhatsApp or email
• Requirement gathering and project scope
• Custom quote based on specifications
• Timeline and milestone planning

Payment Structure

• ₹100 refundable token to begin project discussion
• 50% advance payment upon project confirmation
• 50% final payment upon project completion
• Token amount adjusted in final payment

Development Timeline

• Portfolio websites: 5-7 business days
• E-commerce sites: 10-14 business days
• Booking systems: 14-21 business days
• Custom projects: As per agreement

4. Client Responsibilities

• Content Provision: Provide all necessary content, images, and materials
• Timely Feedback: Respond to queries and provide feedback within 48 hours
• Domain & Hosting: Assist with domain registration if required
• Legal Compliance: Ensure all provided content is legal and owned
• Payment Terms: Make payments as per agreed schedule

5. Intellectual Property

Client Ownership

• Full ownership of website upon final payment
• Source code and design files provided
• Rights to modify and update content

OnWebPage Rights

• Right to showcase work in portfolio
• Use of project as case study
• Retention of development methodologies

6. Revisions and Changes

Included Revisions

• Up to 3 design revisions during development
• Minor content updates during development
• Bug fixes and technical issues

Additional Changes

• Major scope changes subject to additional charges
• Post-launch modifications as per hourly rates
• Timeline extensions for significant changes

7. Support and Maintenance

Included Support (First Year)

• Technical support via WhatsApp and email
• Minor content updates (up to 2 hours/month)
• Security updates and patches
• Server monitoring and uptime management

Extended Support

• Annual maintenance packages available
• Priority support options
• Feature additions and enhancements

8. Limitations of Liability

• Service Availability: We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Data Loss: Regular backups provided, but clients responsible for their own data security
• Third-party Services: Not liable for issues with external services or plugins
• Business Impact: Not responsible for lost revenue or business opportunities

9. Termination

Project Termination

• Either party may terminate with 48 hours notice
• Completed work up to termination point will be delivered
• Payments made are non-refundable for completed work
• Source files released upon full payment settlement

Service Suspension

• Non-payment may result in service suspension
• Violation of terms may lead to account termination
• 30-day notice provided before permanent deletion

10. Dispute Resolution

• Direct Communication: Initial attempt to resolve through direct discussion
• Mediation: Third-party mediation if direct resolution fails
• Jurisdiction: Any legal disputes subject to Indian law and local jurisdiction
• Limitation Period: Claims must be made within 6 months of project completion

11. Force Majeure

OnWebPage shall not be liable for delays or failures in performance due to circumstances beyond reasonable control, including:

• Natural disasters and acts of God
• Government actions and regulatory changes
• Internet outages and technical infrastructure failures
• Public health emergencies

12. Updates to Terms

We reserve the right to update these terms at any time. Changes will be communicated through:

• Email notifications to active clients
• Website announcements
• WhatsApp notifications for ongoing projects

Continued use of services after changes constitutes acceptance of new terms.

13. Contact Information

For questions about these Terms & Conditions or our services: